Privacy Policy

1. Introduction

CliniShare ("we", "our", "us") operates the website clinishare.in and provides managed clinical consultation spaces. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or use our services.

By accessing our website or registering as a partner doctor, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following types of information:

• Contact information: Name, email address, phone number, medical registration number, and specialisation — provided when you book a tour, register, or contact us.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device data: IP address, browser type, operating system, and device identifiers.
• Communications: Any messages, queries, or feedback you submit through our contact forms or email.

3. How We Use Your Information

We use your information to:

• Process tour bookings and onboarding requests
• Communicate with you about your account, schedule, and our services
• Send service updates, invoices, and important operational notices
• Improve our website and centre operations
• Comply with applicable legal obligations

We do not sell your personal data to third parties.

4. Data Sharing

We may share your information with:

• Service providers: Cloud hosting, email delivery, and analytics vendors who process data on our behalf under data processing agreements.
• Regulatory bodies: Where required by law, court order, or government authority.
• Centre staff: Reception and operations staff at the specific centre(s) where you are registered, to the extent necessary to manage your appointments and facility access.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal obligations, resolve disputes, and enforce agreements. Contact information submitted via our tour booking form is retained for up to 24 months.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at privacy@clinishare.in.

7. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, contact our data protection team at:
CliniShare Healthcare Pvt. Ltd.
Email: privacy@clinishare.in